Privacy Policy
Last Updated: January 15, 2025
Overview and Commitment
At Gexibelton, we understand that your financial journey requires trust, and trust starts with transparency about how we handle your personal information. This privacy policy explains our practices regarding the collection, use, and protection of your data when you interact with our investment motivation platform.
We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and we're committed to maintaining the highest standards of data protection. Your privacy isn't just a legal requirement for us—it's fundamental to building the trust necessary for a successful financial advisory relationship.
Key Principle: We collect only the information necessary to provide you with personalized investment guidance and motivation, and we never share your financial details without your explicit consent.
Information We Collect
Personal Information
When you engage with Gexibelton's services, we collect specific types of information to better understand your investment goals and provide relevant guidance:
- Contact information including name, email address, phone number, and mailing address
- Age range and general demographic information relevant to investment planning
- Investment experience level and risk tolerance preferences
- Financial goals and timeline information you choose to share
- Communication preferences and feedback about our services
Technical Information
Our website automatically collects certain technical information to improve your browsing experience:
- IP address and general geographic location
- Browser type, device information, and operating system
- Pages visited, time spent on our site, and navigation patterns
- Referral source that brought you to our website
Financial Information
We may collect general financial information only when voluntarily provided by you for consultation purposes. This never includes specific account numbers, passwords, or detailed financial statements unless explicitly shared during a consultation.
How We Use Your Information
Your information serves specific purposes directly related to helping you achieve your investment goals:
Service Delivery
We use your information to provide personalized investment motivation content, respond to your inquiries, and schedule consultations when requested.
Communication
With your consent, we send educational content, market insights, and motivational materials relevant to your investment interests and experience level.
Service Improvement
We analyze usage patterns and feedback to enhance our website functionality and develop more effective investment education resources.
Legal Compliance
We maintain records as required by Canadian financial services regulations and use information to comply with legal obligations.
Your Privacy Rights Under Canadian Law
Under PIPEDA and provincial privacy legislation, you have significant rights regarding your personal information:
Access Right
You can request a copy of all personal information we hold about you, including how it's been used and who it's been shared with.
Correction Right
If any information we have is incorrect or outdated, you can request corrections, and we'll update our records promptly.
Withdrawal of Consent
You can withdraw consent for specific uses of your information at any time, though this may affect our ability to provide certain services.
Complaint Process
You have the right to file complaints with us directly or with the Privacy Commissioner of Canada if you believe we've mishandled your information.
Exercising Your Rights: To exercise any of these rights, contact us using the information provided below. We respond to all requests within 30 days and provide clear explanations of any actions taken.
Data Security and Protection
Security Measures
We implement multiple layers of security to protect your personal information:
- SSL encryption for all data transmission between your browser and our servers
- Secure server infrastructure with regular security updates and monitoring
- Access controls ensuring only authorized team members can access personal information
- Regular security audits and vulnerability assessments
- Employee training on privacy protection and data handling procedures
Data Storage and Retention
Your personal information is stored on secure Canadian servers. We retain information only as long as necessary to provide services or as required by law. Specifically:
- Contact information: Retained while you're an active client plus 7 years
- Financial consultation records: 7 years as required by financial services regulations
- Website analytics data: 2 years for service improvement purposes
- Marketing consent records: Until consent is withdrawn plus 1 year for compliance documentation
Data Breach Response
In the unlikely event of a data breach affecting your personal information, we have procedures to:
- Contain the breach and assess the scope of affected information
- Notify affected individuals within 72 hours when there's significant risk
- Report to relevant authorities as required by Canadian privacy law
- Provide clear information about steps you can take to protect yourself
Information Sharing and Third Parties
Limited Sharing Policy
We do not sell, rent, or trade your personal information. Information sharing occurs only in these specific circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our business, including email service providers, website hosting, and analytics tools. These providers:
- Access only the minimum information necessary to perform their services
- Are contractually bound to protect your information and use it only for specified purposes
- Must meet our security and privacy standards
Legal Requirements
We may disclose information when required by Canadian law, court order, or to protect the rights, property, or safety of our business, clients, or others.
Business Transitions
In the event of a merger, acquisition, or sale of business assets, client information may be transferred, but only under strict confidentiality agreements and with notice to affected individuals.
International Transfers: Some service providers may process data outside Canada. When this occurs, we ensure appropriate safeguards are in place and that your information receives protection equivalent to Canadian privacy standards.
Cookies and Website Technologies
Cookie Usage
Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. We use several types of cookies:
- Essential cookies: Required for basic website functionality, including secure areas and shopping cart features
- Performance cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics
- Functional cookies: Remember your preferences and choices to personalize your experience
Managing Cookies
You can control cookie usage through your browser settings. However, disabling certain cookies may affect website functionality. Most browsers allow you to:
- View and delete individual cookies
- Block cookies from specific websites
- Block all third-party cookies
- Clear all cookies when you close your browser
Children's Privacy
Gexibelton's services are designed for adults making investment decisions. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from someone under 18, we will delete that information promptly.
Parents or guardians who believe we may have collected information from a minor should contact us immediately using the contact information provided below.
Changes to This Privacy Policy
We review and update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify active clients via email about material changes
- Post a notice on our website homepage for 30 days following the update
- For significant changes affecting how we use your information, we may seek renewed consent
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please reach out to us:
Mailing Address
475 Grand Boulevard #24
L'Île-Perrot, Quebec J7V 4X4
Canada
Phone
+1 306 861 5911
We respond to privacy inquiries within 30 days and work diligently to resolve any concerns about your personal information.